FAQs
How do I book an appointment? When is your next availability?
Our studio works by appointment-only. Please make an appointment directly through our booking page. Click the book appointment button on our website or click here to book your appointment.
All available time slots can be viewed on the booking page. We’re sorry but we won’t be replying to booking/availability inquiry via chat or dm.
Can I reschedule my appointment?
In courtesy of other guests and our stylist, we have a strict 48-hour cancellation policy in our studio. Please check out our Terms and Conditions for more information on deposits, cancellation policy, and late arrival.
I’m not sure which service to get.
We offer haircut and personalized color services. If you’re still unsure what we can do for your hair, feel free to text us on WhatsApp at +6285155477458 or leave us a message for an online pre-consultation.
Or come to our studio for a complimentary consultation and discuss your hair goals with our stylist in person. Leave us a message to schedule your complimentary consultation.
What services do you do/don’t offer?
DO: Haircut, blowout and customizable hair coloring services (including highlights, ombre, balayage, ec.)
DON’T: Extensions, permanent blowout, keratin treatment, smoothing, perming, updo’s waxing, facial, etc.
Do you do home visits?
All our services are done at the studio. We DO NOT take any home visit appointment
What is a personalized color?
We love how each of our guests have their own unique style and personality. We want your hair to reflect that as well! We don’t just pick a color from a box, we love to combine different formula and techniques to suit each person. We like to keep our colors out of the box (pun intended), so you can have a color that is uniquely you.
How much does it cost to color my hair?
It depends on the condition, length and density of your hair, as well as the goal you want to achieve on the appointment.
Check out our price list here. If you’re still unsure, leave us a message with pictures of your current hair and your hair goal, our stylist will do an online pre-consultation with you for a price estimate for your appointment.
How often should I come in for retouch?
We recommend a gloss or color refresh appointment every 4-6 weeks for natural color and 2-4 weeks for vivid, ash and pastel colors.
Root retouch is recommended every 6-8 weeks for global colors and 3-4 months for highlights and balayage.
How do I keep the color from fading?
To make your color last longer, use only professional quality shampoo designed for colored hair, avoid using heat styling tools and only use it at low temp max 150C), and try to wash your hair as less frequently as possible (2-3x/weeks recommended)..
Will my hair be damaged after a coloring/bleaching service?
Your hair health comes first! We will always check the current condition of your hair during consultation. Of course there will always be slight damage in any coloring/bleach process, but we’ll make sure to go through the best possible option with you to keep the health and integrity your hair.